MinionOps
Meet Rex: your new receptionist

An AI receptionist that never sleeps, never calls in sick, and never misses a ring.

Rex answers your phone 24/7 in your business's name, sounds natural enough that most callers never ask, and books jobs straight into your calendar — for a fraction of the cost of a full-time receptionist.

Trusted by 200+ HVAC & Plumbing Shops

Rex AI Voice Agent Service dashboard

Currently handling

12 Live Calls

What Rex does for your shop

He's more than just a voicemail replacement. He's a fully trained member of your dispatch team.

24/7 Answering

Rex never sleeps. Weekend emergencies and midnight leaks get handled instantly.

Natural Sound

Powered by advanced neural voices that breathe, pause, and respond like a human.

Lead Qualification

Rex asks the right questions to make sure it's a job worth your technician's time.

Calendar Booking

Direct integration with ServiceTitan, Housecall Pro, or Google Calendar.

Warm Transfers

Can instantly patch through high-priority emergency calls to your cell.

30+ Languages

Seamlessly switches languages to support every caller in your community.

Instant Summaries

Receive a text and email summary the second Rex hangs up the phone.

Spam Filtering

Blocks telemarketers and robocalls so you only hear about real business.

How we train Rex for your business

We don't just give you a generic bot. We build a custom digital twin of your best office manager.

  1. 1

    Knowledge Download

    We ingest your pricing, service areas, and common troubleshooting tips from your website and documents.

  2. 2

    Voice Calibration

    Select Rex's personality: from "Expert Professional" to "Friendly Neighbor," ensuring he matches your brand voice.

  3. 3

    Listening & Approval

    We run test calls for you to review. You only "go live" when you are 100% satisfied with Rex's performance.

Interactive Training Log

Rex: “Thank you for calling Miller Plumbing. This is Rex. Are you calling for a repair or a new installation?”
“My sink is overflowing right now!”
Rex: “I'm sorry to hear that. I've classified this as an Emergency. I can have a tech there within 2 hours. Shall I book that?”
Calibration Optimal98.4% Confidence Score

Legal Hygiene is Standard

Compliance isn't an afterthought. Rex automatically includes necessary call recording notices and adheres to TCPA regulations. Every call is logged, recorded, and transcribed for your records and liability protection.

100% HIPAA CompliantGDPR & TCPA ReadySecure Data Encryption

Frequently Asked Questions

Rex is remarkably natural. While he won't lie about being an AI if asked directly, most callers find him so helpful and conversational that the question never comes up. He handles "umms," "ahhs," and interruptions just like a person.

Stop losing jobs to your competitors' voicemail.

Put Rex on the front lines and start booking jobs while you sleep.

No long-term contracts. 14-day performance guarantee.

Hear the AIBook a call